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Firefly To Operate Kuala Lumpur To Sibu Route Effective July 1
SUBANG – Firefly, a fully owned subsidiary of Malaysia Airlines, will gradually take over Kuala Lumpur – Sibu route from Malaysia Airlines, its code share partner, from July 1.
Firefly will continue to offer the same twice daily services as Malaysia Airlines which will withdraw from this route effective August 1.
Firefly’s managing director, Dato’ Eddy Leong, said: “We have an agreement with our code share partner, Malaysia Airlines, that we would operate this route utilising our B737-800 aircraft and will continue to provide connectivity to other Malaysia Airlines routes and services.
“We also took into account the needs of business and leisure travellers and scheduled our flight timings accordingly. Travellers can purchase flights from Firefly’s website and other distribution channels such as our call centres and ticketing offices in the airports and in the cities. Travel agents also have the option of making purchase through the Global Distribution System listed under MH9000 series.
“We are fully aware of the concerns of travellers and travel agents from Sibu on the unavailability of passenger and baggage through-check for those with onward journey with Malaysia Airlines and vice versa and are working towards addressing this.
“On September 1, our departure control system upgrade which will allow passengers to through-check their baggage on multiple flights to their final destination will be operational. We will be able to offer all our passengers seamless travel with Malaysia Airlines on all departure points and end destinations.
“Unfortunately, for the interim period until the upgrade is completed, passengers on the Kuala Lumpur - Sibu flight with onward journeys on Malaysia Airlines will have to bear the inconvenience of checking out and recheck-in at the check-in counter.
“The good news is that we offer guaranteed lowest fares. This translates to cost savings when travellers on the Kuala Lumpur – Sibu route choose Firefly.
“Additionally, they can opt for more savings when they purchase our bundled sets of services which include in-flight meals, seat selection and checked baggage allowance.
“Seasonal travellers on Kuala Lumpur – Sibu route will be happy to note that they will continue to enjoy the same benefits they were used to on Malaysia Airlines as we will continue to offer premium facilities such as aerobridges for their comfort and safety.”
Effective 1 July 2011
By : Nazreen Tajul Arif
Source : Marketing & Communications Department, Firefly